Transparency in every byte.
At Pacific Metric Pulse, our data insights are built on a foundation of rigorous privacy standards. We treat your personal data with the same precision we apply to global analytics.
Information we manage
We collect information strictly necessary to provide high-level intelligence and improve our platform's utility. We do not engage in broad-spectrum gathering without specific functional intent.
The "Pulse" Standard
Data is anonymized at the earliest possible stage in our analytics pipeline to ensure individual privacy is respected during processing.
Identity Essentials
Name, email, and corporate affiliation provided during account creation or inquiry. This allows us to personalize your data insights dashboard.
Technical Signals
IP addresses, browser types, and session duration. These help us optimize the delivery of complex analytics models across different global regions.
Geographic Context
General location data based on network connection to serve market-specific intelligence and comply with local data residency requirements.
Usage Patterns
Anonymized interactions with our tools. We use these patterns to refine our intelligence algorithms and user interface efficiency.
Data Retention & Protection
The security of your information is an operational priority. We utilize industry-standard encryption and restrictive access controls to prevent unauthorized access.
Storage Duration
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Indonesian legal frameworks. Client-specific analytics work is purged 90 days after contract termination unless otherwise requested.
Security Infrastructure
All data at rest is encrypted using AES-256. Data in transit is protected via TLS 1.3 protocols. Our servers are located in high-security environments with 24/7 monitoring and redundancy.
Our Signature Compliance Device
Least-Privilege Principle
Only employees requiring your data for specific technical support or account management tasks are granted access. All actions are logged and audited weekly.
Zero-Leak Philosophy
We do not sell, rent, or trade your personal information to third-party advertisers. Your business insights remain your competitive advantage.
Regional Adaptation
Our data practices are optimized for the PDP Law (Personal Data Protection) in Indonesia, while maintaining global standards for cross-border analytics.
Exercising your rights
We believe in data sovereignty. You have the right to access, correct, or request the deletion of your personal data at any time. Our process is designed to be frictionless and transparent.
- Right to Correction: Update outdated information instantly via your profile settings.
- Data Portability: Request a structured copy of your profile data for use elsewhere.
- Withdrawal of Consent: Opt out of non-essential communications or data processing.
Direct Advocacy
If you have questions regarding this policy or how Pacific Metric Pulse handles your intelligence assets, please reach out to our privacy officer.
Address
Jl. Sudirman Kav 52
Jakarta, Indonesia
Digital
info@pacificmetricpulse.digital
+62 21 5098 3312
Availability
Mon-Fri: 09:00-18:00
Response time within 48h